> For the complete documentation index, see [llms.txt](https://docs.eventication.com/event-how-to/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eventication.com/event-how-to/general/branding/faq.md).

# FAQ

<details>

<summary>Which file types are supported?</summary>

We recommend using JPEG, JPG or PNG

</details>

<details>

<summary>Where will my default logo be used?</summary>

Your default logo is used across all modules, emails, accreditations, login pages, and communication flows, unless you override it in a specific module or flow.

</details>

<details>

<summary>What happens if I don’t upload a logo or header banner in a specific module?</summary>

If you don’t upload these visuals, we’ll fall back on your default logos and banners. Which you can upload at General - Branding.

</details>

<details>

<summary>What are the ideal dimensions for my logo and banner?</summary>

**Default small logo**\
Recommended size: 200 x 200 px\
Maximum size: 5MB\
Accepted formats: JPG, JPEG, PNG\
\
**Default medium logo**\
Recommended size: 500 x 500 px\
Maximum size: 5MB\
Accepted formats: JPG, JPEG, PNG\
\
**Default horizontal logo**\
Recommended size: 2400 x 640 px\
Maximum size: 8MB\
Accepted formats: JPG, JPEG, PNG

\
**Default event list logo:** \
Recommended size: 2400 x 1600 px\
Maximum size: 10MB\
Accepted formats: JPG, JPEG, PNG

</details>

<details>

<summary>Do I have to upload all visuals?</summary>

Only the default logo and banners are strictly required.\
You can upload that via "General" - "Branding".

</details>

<details>

<summary>Can I change these later?</summary>

Yes, you can update your branding visuals at any time. Changes will be reflected immediately across the platform (unless you’ve overridden them in a specific flow).

</details>

<details>

<summary>Why does my logo look blurry?</summary>

Make sure you upload a high-resolution image. Avoid low-quality JPGs and check that the dimensions match the recommended size.

</details>


---

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