Welcome to the Eventication How-To's

This is your go-to place for quick, clear guidance on using Eventication.

Whether you’re managing volunteer schedules, setting up backstage accreditations, reserving stock, or communicating with crew and suppliers, we’ve got you covered with short, step-by-step tutorials, practical tips, and short videos to walk you through the process.

What you’ll find here:

  • Step-by-step guides for every module

  • Videos to follow along

  • Real-world examples from our festival partners

  • Answers to frequently asked questions

  • Direct links to relevant settings and support pages

How to use this guide

Navigating this help center is easy. Here’s how to find what you need:

Left-hand navigation Use the menu on the left to browse through all topics. We’ve grouped them per module, like Planning, Accreditations, Stock, or Communication, so you can jump straight to the part of Eventication you’re working with.

Click on a topic to expand its subpages and see the full list of available how-to’s.

Search bar Looking for something specific?

Use the search bar at the top to instantly find guides based on keywords like “wristbands”, “shifts”, or “top-up”.

Videos Most pages include a short Loom video. You can watch these to see the process in action — often faster than reading.

Checklist for new users If you’re just getting started, we recommend going through the onboarding checklist first. It’ll guide you step-by-step through the key parts of the platform.

Still stuck or missing a topic? Let us know and drop us an email, we’re constantly updating this guide with new content.

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