Orders

Let people request stock for your event, review requests, and assign who will pick up what.

What are stock orders?

A stock order is a request for a certain stock type (for example keys, radios, or other items you manage in the Stock module).

Stock orders are typically created from the accreditation form by the form responsible. After that, your event team can review and approve/reject the request.

How it works (high level)

  • Event sets up what can be ordered: you choose a stock order configuration and the allowed stock types.

  • Form responsible creates one or more orders: they pick a stock type, amount, a lease start and (if applicable) lease end.

  • They assign the order (optional): they can assign the ordered items to visitors/vehicles that will pick them up.

  • They submit the order: submitted orders are “sent to the event”.

  • Event reviews the request: you approve or reject (optionally with a comment).

  • Everyone gets updates by email (if notifications are enabled).

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If stock orders are “not open”, it usually means the stock order configuration has a submission window and it is currently closed.

Order statuses you’ll see

Stock orders move through a simple flow:

  • Not submitted: the order exists but hasn’t been sent to the event yet.

  • Submitted: the order has been sent to the event for review.

  • Approved: your event approved the request.

  • Rejected: your event rejected the request (usually with a reason).

Assignments (who gets what)

Assignments let the form responsible decide who will pick up the ordered items.

Common examples:

  • Assign to specific visitors (people)

  • Assign to vehicles

Notifications (submission + decision)

If notifications are enabled, emails are sent:

  • to your event team when orders are submitted

  • to the form responsible when you approve or reject an order

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