# Orders

## What are stock orders?

A **stock order** is a request for a certain **stock type** (for example keys, radios, or other items you manage in the [Stock](https://docs.eventication.com/event/stock/inventory-categories) module).

Stock orders are typically created from the **accreditation** [**form**](https://docs.eventication.com/event/accreditation/lists/forms) by the form responsible. After that, your event team can review and approve/reject the request.

## How it works (high level)

* **Event sets up what can be ordered**: you choose a **stock order configuration** and the allowed stock [types](https://docs.eventication.com/event/stock/inventory-categories/types).
* **Form responsible creates one or more orders**: they pick a stock type, amount, a **lease start** and (if applicable) **lease end**.
* **They assign the order (optional)**: they can assign the ordered items to visitors/vehicles that will pick them up.
* **They submit the order**: submitted orders are “sent to the event”.
* **Event reviews the request**: you approve or reject (optionally with a comment).
* **Everyone gets updates by email** (if notifications are enabled).

{% hint style="info" %}
If stock orders are “not open”, it usually means the stock order configuration has a submission window and it is currently closed.
{% endhint %}

## Order statuses you’ll see

Stock orders move through a simple flow:

* **Not submitted**: the order exists but hasn’t been sent to the event yet.
* **Submitted**: the order has been sent to the event for review.
* **Approved**: your event approved the request.
* **Rejected**: your event rejected the request (usually with a reason).

## Assignments (who gets what)

Assignments let the form responsible decide **who will pick up the ordered items**.

Common examples:

* Assign to specific **visitors** (people)
* Assign to **vehicles**

## Notifications (submission + decision)

If notifications are enabled, emails are sent:

* to your event team when orders are submitted
* to the form responsible when you approve or reject an order