Top-up integration

Top-ups for your visitors made easy

If you have a top-up integration, use this page to top-up your visitor.

Status

Here you can see the synchronization status of your visitor. A green badge will be shown if the visitor is synced to the top-up service.

Top-ups

This is a list of top-ups your visitor has already received with the status.

A top-up can have different statuses:

• Pending: The top-up has been created and will be synced to the service soon (under a minute for most integrations).

• Success

• Failed: Something went wrong. Check the logs for more details

• Revoked: The top-up has been revoked (pulled back).

• Awaiting payment method: The user might now have been synced yet, or no payment method is attached. Check your top-up service for more details.

Here you will also see if a top-up came from a top-up reward, or is a one-time top-up.

Click the button to create a new top-up for this visitor.