# Products

This is a list of ticket types (we call them `products`) that are synced from Tickoweb to Eventication. We're given some information like

* Name of the product
* Description
* Amount used

These datapoints can help you identify the correct product for when you start distributing the tickets between [members](https://docs.eventication.com/event/planning/members/ticket-integration) and [list forms](https://docs.eventication.com/event/accreditation/lists/forms/ticket-integration).

Open up a product and you can click the *Use on eventication?* badge to toggle using this product on our platform or not.

## Adding ticket types

New ticket types can be added in the Tickoweb console.

## Sync

The platform will sync the product data and new products to the platform **every hour**. You can manually trigger a sync by clicking the <img src="https://55689121-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMH0qx2kDusOMcs9TvihF%2Fuploads%2Fgit-blob-0f02c2410eaff1db5c04b6db7ff1211ec2c84f75%2FScreenshot%202023-09-06%20at%2015.06.11.jpg?alt=media" alt="" data-size="line"> button. This sync happens in the background so give it some time and refresh your page.
