# Products

This is a list of ticket types (we call them `products`) that are synced from Tickoweb to Eventication. We're given some information like

* Name of the product
* Description
* Amount used

These datapoints can help you identify the correct product for when you start distributing the tickets between [members](/event/planning/members/ticket-integration.md) and [list forms](/event/accreditation/lists/forms/ticket-integration.md).

Open up a product and you can click the *Use on eventication?* badge to toggle using this product on our platform or not.

## Adding ticket types

New ticket types can be added in the Tickoweb console.

## Sync

The platform will sync the product data and new products to the platform **every hour**. You can manually trigger a sync by clicking the <img src="/files/Xj3wR1H5kJC3Gh2cEUYj" alt="" data-size="line"> button. This sync happens in the background so give it some time and refresh your page.


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# Agent Instructions: Querying This Documentation

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```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
