# CM.com

This guide will help you integrate <img src="/files/OEBE8z6gE78mHvGlhMyR" alt="" data-size="line">  [CM.com](https://www.cm.com/) with your Eventication platform. This powerful integration allows event organizers like you to extend the capabilities of Eventication by leveraging CM.com for entry ticket management. Let's dive into the details of how this integration works and how you can make the most out of it.

## Overview

The integration between Eventication and CM.com brings a new layer of convenience and functionality to your event planning and production. By connecting CM.com with your Eventication account, you now have the ability to issue actual entry tickets directly to your [members](/event/planning/members.md) or [list visitors](/event/accreditation/lists/forms.md). This not only simplifies the ticketing process but also enhances the experience for your event attendees by using only one platform. And it saves you a lot of clicks.

## Key Features <a href="#key-features" id="key-features"></a>

* **Direct ticket issuance**: Send actual entry tickets to your members and list visitors superfast.
* **Enhanced attendee experience**: Issuing actual tickets contributes to a more positive and engaging experience for receivers while never leaving the Eventication website.
* **Unlimited tickets**: There is no cap on the number of tickets you can issue through this integration. It has been designed to accommodate events of all sizes. The only limit is the one you set on a ticket. Sold out = sold out!
* **Cost-free integration**: This integration is offered at no additional charge for all current and future Eventication customers, aligning with our commitment to providing value-added services.
* **Automated ticketing for members**: Connect tickets to our rewarding system, enabling automated distribution based on various filters.
* **Moderator permissions**: Control who can issue tickets within your organization by utilizing moderator permissions.

{% hint style="info" %}
We only allow **one** ticket partner to be integrated per event.
{% endhint %}

## Getting Started <a href="#getting-started" id="getting-started"></a>

{% stepper %}
{% step %}

### Get your API key <a href="#id-1.-add-the-integration" id="id-1.-add-the-integration"></a>

* Go to the CM.com [login page](https://auth.cm.com/Account/Login) and log in
* Open your event
* Go to the settings
* Click on 'Partner API'
* Create a Partner API login (email and password) with **all permissions**
  {% endstep %}

{% step %}

### Enter credentials in Eventication <a href="#id-2.-approved" id="id-2.-approved"></a>

On Eventication, follow the instructions

* Enter the `login email` you just added
* Enter the `login password`
* Click on Validate to start the validation
  {% endstep %}

{% step %}

### Pick your event

One API key can be used for multiple events. Pick the correct event.
{% endstep %}

{% step %}

### Sync products to Eventication <a href="#id-4.-sync-products-to-eventication" id="id-4.-sync-products-to-eventication"></a>

Click on ***Products*** on top of the page. Eventication should be busy fetching all available tickets in your CM.com environment.

{% hint style="info" %}
Eventication will automatically sync the CM.com products every hour. If you add a new product on the CM.com website and want to use it right away, the sync button is your friend.
{% endhint %}
{% endstep %}

{% step %}

### Which products are okay? <a href="#id-5.-which-products-are-okay" id="id-5.-which-products-are-okay"></a>

New products that are synced from CM.com to Eventication are unusable by default. To start actually using them you can open up a product on the Eventication website and click the ***Use on eventication?*** button, which will change its title to "Yes".

{% hint style="info" %}
There is a good reason why new products are unusable by default. If somebody changes the products list on the CM.com website by accident, these products are protected from use on Eventication by making them unusable. Otherwise mistakes like this tend to linger around for a long time before they are noticed.
{% endhint %}
{% endstep %}

{% step %}

### Start using the integration <a href="#id-6.-start-using-the-integration" id="id-6.-start-using-the-integration"></a>

The integration setup is now complete. From this moment you can start distributing official entry tickets to [members](/event/planning/members/ticket-integration.md) (using our [rewards](/event/general/rewards/ticket-rewards.md) system) or to [forms](/event/accreditation/lists/forms/ticket-integration.md) on your lists. Click the links to find more specific information about those.
{% endstep %}

{% step %}

### Assign Moderator Permissions

Decide who in your organization will have the authority to issue and configure tickets. This step is crucial for maintaining control over ticket distribution. Moderators can have specific permissions about the ticket integration, divided in *view* and *edit* permissions.
{% endstep %}
{% endstepper %}

## Conclusion <a href="#conclusion" id="conclusion"></a>

The integration between Eventication and CM.com opens up new possibilities for event organizers by simplifying entry ticket management and saving you a lot of clicks. With this guide, you are now ready to take full advantage of this integration.


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